The Windows logon process has unexpectedly terminated.Įpic Systems recommends the HungAppTimeout registry hack. Source: Microsoft-Windows-TerminalServices-LocalSessionManagerĪn error occurred when transitioning from CsrConnected in response to EvCsrInitialized. Log Name: Microsoft-Windows-TerminalServices-LocalSessionManager/Operational Those articles suggest a server resource constraint (we do not see this, unless it was temporary and is no longer present when the system event occurs), registry corruption (this seems very unlikely, but even if true, how do we determine which registry hive or key is corrupt?) or a service that needs restarting (which service? we do not see any errors showing failed or stopped services). This is Citrix MCS spawned terminal services on Windows Server 2012 R2.Īfter extensive Internet search with these symptoms I am coming up empty. I reviewed EventTracker and related MicrosoftHelp but these recommendations do not seem to apply in this case or are too vague to be useful. RDP users (Citrix XenApp) are getting connections refused/dropped and a black screen.

Windows terminal services client